Often described as 'the Uber of laundry', Cleanly was created to offer an alternative to typical laundry and dry cleaning experiences. The hypergrowth, Y Combinator-backed laundry service allows its customers to handle all of their laundry needs through the push of a button.
As a successful, venture-backed startup, Cleanly was growing at an incredible pace. As their customer base grew, so too did the need to scale their customer service operations with qualified, quality talent.
Cleanly quickly scaled their customer service operations by tapping into Bolton Remote's large pool of qualified, quality candidates that were ready to be interviewed and hired at a moment's notice.
Cleanly hand-selected candidates from Bolton Remote's on-demand talent portal. Interviews were conducted and team members were quickly on-boarded.
With Bolton Remote, Cleanly was able to substantially improve customer experience and customer satisfaction rates.